Training Overview

EMIS is committed to providing quality bespoke training, as this will enable you to get the most from your system. Training is designed to meet your individual needs and delivered at a pace to suit the practice. Initially, training is delivered to two nominated practice staff members during the first year, according to an agreed training programme.

EMIS offers a variety of training options, including on-site training, 'hands-on' training courses and the provision of local training facilities covering all aspects of the EMIS system. In addition, EMIS can tailor training programmes to suit your individual needs. Our training helpline can provide a ten minute recap for practices that have quick queries or simply need a refresher on a certain aspect of the system.

EMIS’s commitment to high quality training has been recognised with a certificate of accreditation from the Institute of IT Training (IITT) and industry awards for training excellence. In a recent survey of almost 4,000 practices, 99 per cent rated EMIS training as ‘good’ or ‘excellent’.

On-site training

Set within the practice's own environment, using their EMIS system and dummy data, training is aimed at small groups of GPs, nurses, managerial or administrative staff. Training can either be modular (based around specific sections of the system) or focus on specific queries and knowledge gaps.

Training courses

Usually arranged by a PCT, local user group or consortia of practices, EMIS provides 'hands on' training courses, held centrally for small groups of delegates who want to cover specific modules of the system, perhaps in line with local targets or seasonal demands.

Seminars

Catering for larger groups, seminars use a projector and handout material to give delegates knowledge of specific modules of the system.

Training/learning needs analysis

EMIS can evaluate staff system skills, identify knowledge gaps and produce a training needs analysis for use in personal development plans and learning programmes.

Floor-walking

Following an installation, upgrade or practice move, an operations manager can be on hand to assist with system queries and the development of new workflows in the practice.

Training and managed services

EMIS can provide supported resource to deliver key services, at a fixed cost, enabling the customer to focus on core business whilst providing the flexibility to meet local requirements. This could include helping to develop and implement of standardised formularies, templates and protocols for local campaigns and even providing a regular, pre-defined report on the progress of a project. These services are now available for all the PCT star indicators.

Seconded staff

EMIS can provide seconded staff for one month or more to help a PCO to implement key strategic programmes. Seconded staff are accredited in all aspects of the EMIS clinical system and receive frequent updates on EMIS developments, whilst helping the PCT to provide a flexible training solution without the constraints of permanent contracts.

Online Training

New for 2008, EMIS now provide a series of free and chargeable sessions over the internet. For more details, click here or use the menu above .

EMIS Field Operations is a recognised Investor in People and an accredited training provider (Institute of IT Trainers).